What should I pack in my carry-on luggage?

• A passport, for all travel outside the U.S. and identification purposes.
• Wallet
• Driver's License and/or other proper photo identification required for domestic travel.
• Insurance cards for both your medical and automobile insurance
• Credit cards
• Travelers checks
• Coupons
• Airline, Cruise or Train tickets
• Itinerary with confirmation numbers and addresses and phone numbers of where you'll be staying
• Travel brochures and maps
• Lots of crisp one-dollar bills for all those tipping opportunities
• A small amount of local currency for immediate use to hold you over until you can make it to a currency exchange, if you're planning foreign travel.

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We have provided you an actual reservation, there is nothing else that needs to be done. Behind the scenes we cause the provider to re-validate the reservation and acknowledge they are prepared for your arrival. In most cases you will emailed the providers confirmation number, usually within 48 hours, in combination with our instant confirmation number.

All hotel reservations are guaranteed to be the lowest rate available, at the time of booking, for the dates requested and the same hotel. If you find a lower rate for the same dynamics the process is simple: Submit our Rate Guarantee Form within 24 hours of making the booking with us. We will either refund the difference or cancel the reservation without penalty. * This guarantee may not apply to special events or third party bookings. A refund may only be credited to the same credit card used to make the reservation.

It depends on the how we negotiated with the provider. Some of our providers require just a room night deposit to hold your room while others require pre-payment at the time of your reservation. Please refer to the amount displayed on the hotel confirmation page to see what your credit card will be charged upon making the reservation. Typically those requiring pre-payment are offering significantly reduced rates.

The hotel information is actually updated by the hotel or hotel chain a number of times per year. Additionally, we strive to have the most accurate and complete hotel information available but we have to rely on the personnel at the hotel property to update and change information when appropriate. If you have specific requirements we recommend you contact the hotel to validate the amenity or service(s).

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