What should I consider when shopping for new luggage?

If you’re looking to buy new luggage, you should consider luggage with these features:

• Retractable rollers, rollers will make it easier to make it through the airport. You’ll also want retractable rollers, so the rollers won’t be pulled off.
• Removable straps. Straps make luggage easier to carry, but they can get caught on conveyor belts and either break or damage your luggage.
• A lock, preferably one that doesn’t dangle off the luggage too much.
• Carry-on luggage in a size that will be allowed under the recent more restrictive carry-on size limits.

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Some hotels do provide free shuttle services from the airport. This information can be found on the property information page for the specific hotel.

Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those hotels that follow this policy will be displayed to you if your arrival date is the same day.

We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information. SSL provides assurance that you are really doing business with us (and not an impostor) and that the information you are sending to us can not be intercepted or decrypted by anyone other than the intended recipient.

Hopefully, you’ll find the answer to your questions or concerns by reading through our most frequently asked questions list. If you don’t find the answer to your question; please contact either Reservations or Customer Service. Reservations can be reached at the toll free number on our site. If necessary, our Customer Service may be able to assist.

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